The owner of this accommodation booking form on the teh2024hotels.publicon.ee website (hereinafter: booking form) is Publicon OÜ (business registry number 11077247) located at Kastani 42, Tartu, Estonia.

Information about sales, items and prices
The terms and conditions apply when booking accommodation via the booking form on this website. All hotels and room types available are listed together with the prices. Detailed information about the options is presented in the booking form. 

All accommodation bookings have to be made via the online booking form that will be open on this website from February 2024 until June 2024.

Booking process
Accommodation at the TEH 97 Conference is subject to a fee. Please fill in all compulsory fields and make the selections for your accommodation. At the end of the form, you will see the total sum of your selections. You can then preview your booking form and submit the booking, then make a selection between payment by credit card or Estonian bank link. Choosing online payment, you will be directed to the website of the online payment service provider Maksekeskus AS and the invoice will be sent to you automatically after successful payment. Publicon OÜ is the processor of personal data. Publicon OÜ shall forward the personal data necessary for completing the payment to the authorised processor Maksekeskus AS. We can only accept euro payments.

The accommodation booking is binding for the participant. The booking is confirmed when the payment has been received. The fees are to be paid in advance, payment options will become available after a successful booking.

The number of rooms available in each hotel for each night is limited. You can only make selections where there is still availability. If there is an error with the system, we will notify bookers as soon as possible and refund money for the selections that are no longer available within 14 days. 

Payments can be made:
- by credit card, available for Visa and Mastercard users (there is no additional fee);
- or an Estonian direct bank link (bank charges may apply based on the service provider).

Payment providers via Maksekeskus AS in different countries are:
- Estonia (Swedbank, SEB, LHV, Luminor, Coop Pank, Citadele, Pocopay, Revolut)
- Latvia (Swedbank, SEB, Luminor, Citadele, Revolut)
- Lithuania (Swedbank, SEB, Luminor, Citadele, Šiaulių Bankas, Revolut)
- Finland (Ålandsbanken, Danske, Handelsbanken, Nordea, Oma Säästöpankki, OP, POP Pankki, S-Pankki, Säästöpankki, Revolut)
-  All other countries have the possibility to pay by credit card

Payment receiver is Publicon OU.
Adress: Kastani 52, 50410 Tartu, Estonia.
Bank details: 
Swedbank, Liivalaia 8, Tallinn, Estonia
IBAN EE482200221061156426

After filling in the booking form, an automatically generated confirmation e-mail will be sent to the e-mail address inserted in the form free of charge. The e-mail contains a pdf link with the booking data which can be downloaded and serves as written confirmation. If you choose payment by credit card or bank link, the invoice will be sent after successful payment.

If you notice a mistake in your booking data or if you need some information on the invoice to be changed (e.g. a night to be added, a VAT number to be added, the payment deadline extended), please contact the Delegate Services. Please send an e-mail to teh2024@publicon.ee.

Processing personal data
The Delegate Services will process the personal data (such as the name, phone number, address, and e-mail address) inserted into the booking form only in relation to the accommodation booking you made.

Cancellation policy
Cancelling your accommodation booking is free of charge until 2 May 2024 - the processing fee of 50€ applies. In the event of a cancellation after 2 May 2024, no refund is possible. Refunds will be processed within two weeks of receiving the cancellation request.

Please submit your cancellation to the Delegate Services in writing via e-mail: teh2024@publicon.ee. ;Cancellation requests must identify the registrant’s name, email address, the amount paid and bank details. Cancellations cannot be made directly to the hotel, these are not considered valid cancellations. Name changes are free of charge, but these need to be reported to the secretariat via e-mail at least 48 hours before the beginning of the booking period.

In the case of force majeure events (such as natural disasters, travel restrictions, strikes, epidemics etc.) or any other major events that are beyond the control of the party in question such as governmental or other restrictions, Publicon OU shall not be liable for any failure or delay in performing their obligations. Publicon OU and the organising committee reserve the right to cancel or postpone the Congress, which will bring about a revision of the accommodation terms&conditions and cancellation terms. The organisers reserve the right not to refund accommodation fees in full in order to cover organising costs, the proportion of the refund (if at all) will be deliberated by the organisers based on the force majeure situation. All registrants will be notified about updates via e-mail after such decisions have been made by the organising committee. The organisers will not be liable for any costs or damage that might befall the participant in relation to the event being cancelled or postponed or taking place in a decreased capacity.

Please read privacy policy here.

Please send all questions regarding the booking and payment to the Delegate Services:

Publicon OU
Manager of the Delegate Services
Ms Kirke Pallon
E-mail: teh2024@publicon.ee